Maintenance Coordinator

Maintenance Coordinator

Location: Cuffley / Potters Bar, Hertfordshire

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Salary: £30,000 per annum
Hours: Monday to Friday, 9:00am–5:30pm

Are you an organised coordinator who enjoys solving problems and delivering excellent customer service?

Prime Jobs Recruitment is recruiting a Maintenance Coordinator for an established property management company. You will help keep repairs and maintenance running smoothly, working closely with tenants, landlords, contractors and the property management team.

This is a varied role where your organisation, communication and follow-through will help ensure properties are maintained and customers receive timely updates.

The role

You will manage maintenance requests from the initial enquiry through to completion, coordinating engineers and contractors, monitoring progress and keeping accurate records.

Key responsibilities

• Receive and prioritise maintenance requests by telephone, email and maintenance systems.

• Schedule engineers and contractors, coordinating appointments and property access.

• Monitor daily job lists, outstanding repairs and completion deadlines.

• Keep tenants, landlords and colleagues updated on progress and delays.

• Obtain quotations and assist with purchase orders, invoices and payment queries.

• Follow up with contractors and suppliers regarding works, parts and materials.

• Maintain accurate job records, reports and supporting documents.

• Escalate urgent repairs, complaints and unresolved issues to management.

• Follow company procedures for health and safety and property compliance.

• Provide administrative support to the wider property management team.

What we're looking for

• Previous experience in maintenance coordination, property administration, repairs scheduling or a similar role.

• Excellent organisational skills and the ability to manage several tasks at once.

• A confident, professional telephone manner and clear written communication.

• Strong customer service skills and a calm approach to urgent situations.

• Confidence using Microsoft Office, including Excel and Outlook.

• Accurate record-keeping and good attention to detail.

• A proactive approach, with the ability to work independently and as part of a team.

Desirable experience

• Property management, social housing or temporary accommodation.

• Coordinating contractors, maintenance teams or refurbishment works.

• Using maintenance management or job-tracking software.

• An understanding of property repairs and health and safety procedures. xwzovoh

Apply now

To apply, submit your CV through Totaljobs, outlining your relevant experience and availability.

Prime Jobs Recruitment Ltd