Remote Italian Speaking Customer Service Specialist - Work In Greece - Paid Relocation

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence.
Responsibilities
Handle customer inquiries in Italian through phone, email, and chat channels
Provide accurate information regarding our products and services
Resolve customer issues effectively and in a timely manner
Document interactions and update customer records in our systems
Work closely with other teams to ensure efficient resolution of customer concerns
Participate in ongoing training and development sessions
Contribute to a positive team environment and enhance customer satisfaction
Fluency in Italian and English, both oral and written
Exceptional communication and problem-solving skills
Experience in customer service or a relevant field is advantageous
Adept at multitasking and working in a fast-paced environment
Strong attention to detail and commitment to customer satisfaction
Positive attitude and a collaborative spirit
Prior experience with customer support software is a bonus
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...