Service Designer

Job Title: Service Designer Rate: £62.50 per hour inside ir35 Location: Bristol / Hybrid (1 day per week onsite) Contract: 6-month rolling contract Active SC clearance required We're looking for an experienced Service Designer to join a high-profile Cyber & Security environment, leading end-to-end service design across Discovery, Alpha, Beta and Live. This is a fantastic opportunity for someone who enjoys tackling complex problems, bringing people together and turning user insight into services that genuinely work. Responsibilities: Lead end-to-end Service Design across the DDaT lifecycle Create service maps, user journeys, service blueprints and ecosystem models Work across Product, Engineering, Technology and Policy teams Facilitate engaging workshops, co-design sessions and decision-making forums Use research and evidence to shape strategy and influence senior stakeholders Coordinate Service Design activity across multiple teams and delivery phases Help develop Service Design capability and mentor junior designers Expereince required: Strong DDaT Service Design experience Proven Discovery → Alpha → Beta → Live delivery Excellent service mapping, journey mapping and blueprinting skills Experience influencing complex stakeholder groups Agile / SAFe experience Government, Defence or regulated-sector experience highly desirableIf you are interested in this role and wish to apply, please submit your CV