Property Assistant

Property Assistant Working pattern: Monday to Friday 8-5pm (40 hour contract) Are you a proactive, detail-oriented professional with a passion for property management? We’re looking for a Property Assistant to become a key player in this dynamic and supportive team. You’ll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants. Benefits: * Perkbox – 24/7 discounts, wellbeing support, online GP access & more * Company Pension Scheme * Group Life Assurance (up to 3x salary, subject to service) * Staff Discount on all products * Cycle to Work Scheme * Employee Assistance Programme * Long Service Awards * 23 days annual leave + bank holidays + your birthday off Key responsibilities: * Supporting all aspects of managing the company’s residential and commercial property portfolio. * Keeping property records accurate and up-to-date using our management software. * Maintain records of maintenance requests and history for each property. * Answering telephones, handle tenant queries and redirect calls as necessary. * Communicate with residential and office tenants, agents and housing associations. * Coordinate with third-party contractors to schedule inspections. * Management of the maintenance email inbox and maintain continuous communication with the property team. * Handle general administrative tasks, including key distribution to agents, tenants, and contractors. * Scan, index, and organise documentation to support daily property team operations. * Report directly to the Assistant Property Manager and other relevant senior team members. * Obtain quotations and pricing for appliances, materials, furnishings and related items. * Conduct meter readings and handle utility change notifications for move-ins and move-outs. * Attend property visits and inspections as required. * Perform various ad hoc tasks that arise within the property department. What You’ll Bring: * Strong organisational and communication skills. * A proactive attitude and ability to multitask in a fast-paced environment. * Experience in property management or a similar administrative role is a plus