Account Manager

Location: Poole Hours: Monday Friday, 08.00am-17.00pm, 40 hours per week Salary: £31,500 Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly annual bonus structure. Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an Account Manager to join their team based at the office in Poole, Dorset. The successful Account Manager will: - Be professional with exceptional communication skills. Have a proactive attitude. Be confident dealing with customers and building good client relationships. Be a self-starter. Have excellent organisational skills. Be a team player. Have B2B or B2C experience. Be comfortable selling via the telephone and in virtual meetings. Have strong commercial acumen. Possess excellent negotiation skills. Job duties for the Account Manager are (but not limited to): - Proactively schedule and complete agreed volume of outbound customer calls per day. Respond to customer email enquiries within agreed timeframe. Make appointments and ensure all open opportunities are maintained and recorded on the database. Manage requests for quotes and follow up as required. Document all customer interactions on CRM system. Identify opportunities to drive growth and profitability. Maintain positive client relationships. Research and understand product availability. Research and stay up to date on industry trends. Management of customer complaints in a professional and timely manner. Schedule customer account reviews.c272c101-f45c-4783-b4a0-50ad222b87c0