Customer Care Operative

Our client is a House Builder with a reputation for delivering homes across Hertfordshire and London. They are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team. You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period. The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes. This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period. The role will be to assist customers in their homes and carry out works to a high-quality and timely manner. The person will travel across the region covered as necessary, they have sites in North and West London. You must have experience working for a House Builder within a similar role such as Multi Trader / Operative