Animal Centre Manager

About the role

EdenScottisdelightedtobeworkingwiththeScottishSPCA,acharityfoundedin1839andonethatover90%ofthepopulationofScotlandknowandvalueforwhattheydofordomestic,farmandwildanimals.Theyemployover300colleaguesandhave900volunteerswhohavejoinedthefighttostopanimalssuffering.Highonpassion,endlessinenergy,committedtoensuringallcreaturesaretreatedwellatthehandsofhumansandhaveanimalcentresacrossScotland,includingInverness,Aberdeenshire,GlasgowandEdinburgh.Thecharityisundergoinganexcitingperiodofrenewalandinnovation,andisforward-facing,increasinglybrave,andfearlessinitsfighttostopanimalssuffering.Withcloseto45,000regularsupporterstheyarethelargestandleadinganimalwelfarecharityinScotlandandareintheheartsofthepublic,theearsofpoliticiansandtheeyesofthemedia.TheyarenowseekinganAnimalCentreManagertojointheteamattheirCardonald,GlasgowAnimalRescue & RehomingCentre.Youwillsupporttheirfightagainstanimalssufferingbyprovidingthebestcarepossibleintheirrescueandrehomingcentreandyouwillmaximisefosteringandadoptionopportunities.Youwillensurethatinthecentreweapplyconsistentprofessionalismfromadmissiontoadoption,usingclinicalandbehaviouralexpertisetodeterminehowtogettherightoutcomeforeveryanimal.

Key responsibilities

• Managing people: recruit, induct, train, manage and support staff and volunteers in line with policies and protocols, fostering a positive and inclusive work environment.
• Adoption outcomes: maximize the number of animals achieving a second chance of happiness by leveraging veterinary and behavioural expertise.
• Monitoring performance: manage the centre’s performance and budget in line with business plans, ensuring the use of agreed suppliers and national partnerships for goods and services.
• Building capability: deliver centre objectives through empowering, coaching and enabling others to perform at their best, celebrating good practice and sharing stories to inspire new donations.
• Managing health & safety: keep all staff, volunteers, visitors and animals safe by implementing and monitoring organisational policies and standards, encouraging a culture of accountability.
• Leadership contribution: translate strategy into local priorities, align people, resources and processes for sustainable results, and lead within the animal centre’s leadership group to foster collaboration and shared ownership of outcomes.

Key skills and experience required

• Operational excellence – align teams to organisational priorities and deliver results through others, promoting accountability.
• Influential communicator – communicate with clarity, adapt style to engage diverse audiences, set clear expectations and manage issues constructively with empathy.
• Growth mindset – lead change confidently, encourage innovation and continuous improvement.
• Emotional intelligence – demonstrate self‑awareness and sound judgement in complex situations.
• Collaboration – build strong relationships and encourage teamwork, knowledge sharing and inclusion.

Salary

Competitive salary within the range of £37,000 – £47,000, negotiable depending on experience.

Contact and application

To be considered for this exciting opportunity, please submit your CV online or email sally.rae@edenscott.com. For a recruitment pack, email sally.rae@edenscott.com. Closing date for applications: 5pm Monday 13th July.