About the role
CRM Manager
Nottingham (Hybrid) | Up to £50,000
Are you passionate about using data, customer insight, and engagement strategy to build meaningful supporter relationships? This is a rare opportunity to create and lead a donor retention function from the ground up within a well-established international charity. With strong acquisition activity already in place, you'll have the autonomy to shape the supporter experience, drive long-term retention, and deliver measurable fundraising impact.
The Company
They are a respected international non-profit organisation delivering humanitarian and development programmes across multiple regions worldwide. Their work spans emergency relief, education, healthcare, clean water, and community support initiatives, helping vulnerable communities build brighter futures.
Following an organisational transformation, they are investing heavily in their fundraising capability and bringing greater coordination to their supporter engagement strategy. This newly created role sits at the heart of that growth and offers significant scope to influence future direction.
The Role
You will lead the development of a donor engagement and retention strategy, designing journeys that strengthen supporter relationships and encourage long-term giving.
Responsibilities include:
- Developing and implementing dono...
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