About the role
About Us
Travel is a journey. At Holiday Inn, we help make it a joy.
Whether our guests are travelling for business, enjoying a city break or staying with us for a whole week, we believe every stay should start with a warm welcome and end with a smile.
At Holiday Inn, making guests feel at home is what we do best. We've been spreading the joy of travel since 1952, and we're looking for someone who shares our passion for creating great experiences.
Holiday Inn London – Whitechapel is proud to be part of one of IHG's fastest-growing hotel brands – and we're looking for our next hospitality superstar to join the team!
our Day to DayAs a Receptionist, reporting to the Front of House Manager, you'll be one of the most important faces of our hotel.
You'll be the person guests remember – the friendly smile that welcomes them to London, the helpful voice on the phone and the person they can turn to when they need a little extra help.
Your day could include:
- Welcoming guests with a genuine smile and making them feel at home.
- Creating a smooth and memorable check-in and check-out experience.
- Handling guest accounts and payments.
- Responding to guest questions, requests a...
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