Employability Team Leader

Employability Team Leader

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Salary: £37,000 per annum
Location: Hammersmith
As a Team Leader , you will be the driving force behind a team of Employment Advisors-empowering, training, and inspiring them to create opportunities for participants. Youll champion innovation, inclusion, and performance excellence while fostering a culture of learning, collaboration, and teamwork. Leading by example, youll live and breathe the Ingeus values.
Beyond performance, your role is about creating opportunities, shifting mindsets, and transforming experiences for everyone you support - participants at every stage of their journey and your team alike - through strong people centred leadership.
What you will be doing
Leading, developing, and retaining high-quality Employment Advisors to support participants into sustainable employment
Establishing a clear vision and fostering a supportive culture that encourages continuous improvement and high standards
Ensuring Advisors work effectively with participants, creating tailored support plans and overcoming barriers to work
Driving performance through regular reviews, coaching, observations, and caseload management
Identifying skills and knowledge gaps, sharing best practice, and ensuring development plans are effective and supported by the right training.
Onboarding new team members and setting clear expectations
Monitoring and managing Quality, Compliance, and Customer Service Standards daily
Producing weekly and monthly management information and supporting audits
Building strong internal and external stakeholder relationships, including JCP and local partners
Managing recruitment and onboarding for your team
To be successful, you will require
Strong leadership and coaching skills with experience motivating teams and driving high performance
Excellent organisational skills and ability to manage multiple priorities in a fast-paced environment
Proficiency in data analysis and digital tools (Microsoft Office and web-based platforms)
Excellent communication skills with strong emotional intelligence
Knowledge of the local labour market and stakeholder engagement
Experience in target-driven environments (e.g., B2B sales or equivalent)
Level 2 qualification (including English and Maths)

At Ingeus, weve spent time listening to our employees to build our benefits package;
25 days of annual leave plus bank holidays, with the option to trade for additional leave.
EAP Support programme available 24/7, including 6 free counselling sessions.
Private medical insurance and life assurance.
Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
Eyecare vouchers to help with glasses or eye care.
Online Shopping discounts
Cycle to Work scheme and travel season ticket loan.
Long service awards to celebrate your commitment.
Salary Finance offering financial education and advice.
The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments-whether thats help with the application, interview format, or anything else-were here to listen and work with you to find the best approach. xwzovoh
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us at to discuss how we can support you.
Please note, the advert may end early if we receive sufficient applications.