Debt Recovery Officer

Debt Recovery & Enforcement Officer (x4)

London Borough of Brent (Hybrid Working)

Full-Time | Temporary Assignment (Minimum 3 Months)

£20.74 per hour PAYE (£27.31 per hour Umbrella Equivalent)

We are currently recruiting for four experienced Debt Recovery & Enforcement Officers to join a busy local authority income collection team within the London Borough of Brent.

This is an excellent opportunity for professionals with debt recovery, revenues, enforcement, or income collection experience to play a key role in maximising income collection while delivering a fair and customer-focused service.

The Role

As a Debt Recovery & Enforcement Officer, you will be responsible for recovering and enforcing a range of outstanding debts, including:

• Council Tax arrears
• NEC Sundry Debts (Oracle Advanced Collections)
• Other debt recovery portfolios managed by the Council

You will ensure recovery activity is carried out efficiently, professionally and in accordance with relevant legislation, case law, local policies and the Council's Debt Recovery Policy.

Key Responsibilities

• Recover outstanding debts and maximise income collection across allocated caseloads.
• Assess cases objectively and determine the most appropriate recovery and enforcement action.
• Manage debt recover...