Commercial Administrator

Market 36 Recruitment are currently recruiting for a Commercial Administrator on behalf of our client based near Saffron Walden, on a permanent basis. Our client is looking for an experienced and customer-focused Administrator to join their team, providing commercial and administrative support. The ideal candidate will have a strong background in customer service and administration, preferably within aviation, construction, rail or a similar industry. Roles & Responsibilities * Accurately input and maintain information within internal database systems. * Handle customer enquiries and provide excellent customer service by telephone and email. * Liaise with customers and internal departments to track and progress maintenance and repair activities. * Manage customer service issues and ensure enquiries are dealt with professionally and promptly. * Maintain strong working relationships with internal teams and external customers. * Complete general administrative duties and ensure records are kept accurate and up to date. * Follow company procedures and maintain high standards of quality and accuracy. Experience, Skills & Qualifications * Previous experience within a commercial administration or customer service role. * Strong customer service and communication skills. * Experience within aviation, construction, rail or a similar industry would be advantageous. * Confident using Microsoft Off...