Installation Project Coordinator

Job Title: Installation Project Coordinator Location: Based in Didcot with travel across the UK and Ireland Salary: £40,000 - £45,000 per annum Job Type: Full time, Permanent About the role: We are looking for a proactive and organised Installation Project Coordinator to join our team. Reporting to the Installation Manager, you will play a key role in delivering installation projects for medical imaging equipment, from initial enquiry through to completion, ensuring exceptional quality, efficiency and customer satisfaction at every stage. This is a varied, hands-on role combining project coordination, technical understanding, customer engagement, and continuous improvement. Key Responsibilities: Project Coordination Coordinate installation projects from enquiry through to completion Act as a key point of contact for customers and end users Coordinate effectively with internal teams and international colleagues to ensure smooth deliverySite Surveys & Planning Plan and conduct installation site surveys across the UK and Ireland Assess site readiness and ensure health & safety requirements are met Identify and coordinate any additional project requirements with stakeholdersMethod Statements & Documentation Produce site-specific method statements and risk assessments using company templates to ensure that local and national regulations are met. Ensure that stakeholders are kept fully informed of site-specific requirements and are kept updated on any plan changes.Customer Service Maintain and develop strong relationships with customer project managers Deliver clear updates and ensure high levels of customer satisfaction Support investigation of customer complaints, ensuring resolution is achieved and feedback is recorded in a well-structured report for the customerTeam Support & Training Support scheduling and planning for Installation Technicians Assist with onboarding of new techniciansBusiness Development Identify opportunities for additional services Support preparation of quotations for additional or ad-hoc workWhat We're Looking For Essential: Strong communication and customer service skills Excellent organisational and time management abilities Strong understanding of relevant safe working methods and regulatory requirements Analytical mindset with good IT skills Ability to work independently and as part of a team Relevant background with strong practical skills Team leadership or supervisory experienceDesirable: Appointed Person qualification Experience with crane deliveries and rigging Experience installing medical equipmentAdditional Information: This role involves travel for site surveys and installations. All work must be carried out with a strong commitment to quality, efficiency, and health & safety standards. The Company: Simon Hegele provides specialist logistics support to leading medical imaging manufacturers. We are a well-established, and expanding, company prioritising quality and professionalism. You will be joining an excellent team promoting a safe and supportive working environment. Company Benefits: Uniform and PPE provided Increasing holiday entitlement with length of service Internal and external training provided Free onsite parking and convenient local amenities Overtime opportunitiesPlease click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Installation Project Engineer, Installation Project Administrator, Installation Team Coordinator, Fitting Coordinator, Installation Engineer, Technical Engineer may also be considered for this role