Senior Freight Forwarder

Senior European Freight Forwarder – Ipswich Salary: £42-47K * Free Parking * Company Pension * Career development * Regular Company Socials * Career Development Opportunities About the Company With nearly 40 years of success in international logistics, our client is continuing to grow and is looking to strengthen its European Operations team with the appointment of a Senior Freight Forwarder These roles are specifically aimed at candidates with European Road Freight experience. About the Role The successful candidates will be responsible for managing European Road Freight shipments from booking through to final delivery, ensuring exceptional customer service and operational excellence throughout. A strong understanding of European import and export road freight operations is essential, along with the ability to coordinate shipments across multiple European markets. Experience working with any of the following countries would be particularly advantageous: * Germany * Belgium * Netherlands * France * Italy * Spain However, candidates with solid European road freight experience gained across other regions of Europe are equally encouraged to apply. Key Responsibilities * Manage European road freight shipments from start to finish. * Coordinate import and export movements across Europe. * Arrange groupage, part-load and full-load shipments. * Liaise with customers, hauliers, overseas agents and internal departments. * Monitor shipment progress and proactively resolve operational issues. * Ensure customs and transport documentation is completed accurately. * Provide regular shipment updates and excellent customer service. * Negotiate rates with suppliers and develop strong carrier relationships. * Work to agreed KPIs and service standards. What We're Looking For Experienced Freight Forwarders * Minimum 10 years+ experience within European Road Freight Forwarding. * Strong knowledge of European import and export operations. * Experience managing shipments independently from booking through to delivery. * Commercial awareness and strong customer relationship skills. * Knowledge of customs procedures and post-Brexit requirements would be advantageous. The Ideal Candidate You will have a genuine passion for European logistics and a strong understanding of road freight operations. Most importantly, you'll be someone who enjoys building relationships, solving problems, and ensuring freight moves smoothly across Europe