Transport Returns Operative

About The Role Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do. As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers. Salary: £28,255.50 per annum Hours: 40.25 hours per week Shift Pattern: 4 on 4 off  Start/Finish time: 10.00am - 10:00pm Job Type: Full time 12 Month Fixed Term Contract Here’s what you can expect to be doing Debrief drivers and inspect returning vehicles for compliance and safety. Report defects, damages, or safety concerns promptly. Communicate effectively with drivers regarding daily routes and operational issues. Assist with loading and unloading vehicles as needed. Manage returns documentation and perform related administrative tasks. Update depot performance statistics and contribute to daily reporting. A few things about you An understanding of transport legislation and logistics operations is desirable. Ability to respond quickly and effectively to operational challenges. Strong communication skills (Verbal and Written). Competent use of Microsoft, particularly Excel. Confident in addressing vehicle-related concerns with drivers in a constructive manner. Our Benefits 24 days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page