Strategic Head of Operations — Facilities Management Leader

Mitie Group plc. in Birmingham seeks a senior Head of Operations to lead performance across a complex, multi-service Integrated Facilities Management contract.

You will shape the strategic direction, drive service excellence, and deliver strong commercial outcomes for the client. You will manage a team of operational leaders, partner with senior stakeholders, oversee governance, risk, health and safety, and champion transformation through technology and data to improve efficiency and employee