Enterprise Strategic ER Business Partner - CIPDL5+. Remote

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth

Turn Employee Relations Expertise Into Measurable Customer Value

Can you combine credible Employee Relations expertise with commercial Customer Success capability?

Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value?

Have you successfully grown customer ARR through strategic upselling and cross-selling?

At AdviserPlus, we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers.

This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise – giving you the opportunity to use your strategic, analytical, relationship-building and commercial skills far beyond transactional ER support.

The Role at a Glance

ER Customer Success Manager (in-house title)

Remote | Occasional travel to Ellesmere Port and client sites

£50,454 – £65,454

37.5 hours | Flexible working between 8am–7pm, Monday–Friday

Reporting to: Head of Customer Success

Qualification: CIPD Level 5+ or equivalent

The Opportunity

You’ll own and grow a por...