Property Manager

MS736 - Property Manager 

Location: Manchester 

Salary: £42,000 per annum

Overview: The successful candidate will be responsible for the day-to-day management of residential schemes, ensuring communal areas and facilities are maintained to a high standard, contractors deliver an effective service and residents receive excellent customer support.

This is a client-facing role requiring strong organisational, communication and financial management skills, alongside a good understanding of residential block management, service charges and relevant property legislation.

Applications from ex-military candidates are actively encouraged, however all candidates will be given due consideration.

Duties & Responsibilities:

Manage the day-to-day operation of residential developments, ensuring properties and communal areas are maintained to a high standard.
Coordinate planned and reactive maintenance, including instructing and monitoring contractors and service providers.
Prepare and manage service charge budgets, monitor expenditure and review year-end accounts.
Ensure services represent value for money and expenditure is accurately recorded.
Carry out regular site inspections, identifying maintenance requirements, health and safety concerns and areas for improvement.
Act as the main point of contact for residents, leaseholders, freeholders, contractors and other stakeholders.
Handle resident enquiries and complaints, ensuring issues are resolved professionally and efficiently.
Organise and attend residents' meetings, preparing reports and providing regular updates.
Manage contractor agreements, insurance policies and statutory inspections.
Ensure properties comply with relevant health and safety legislation, building regulations and industry standards.
Maintain accurate management records and provide regular reports to clients and internal teams.
Build and maintain positive relationships with residents and clients, delivering a high standard of customer service.
Skills & Qualifications: 

Minimum of two years' experience in residential property or block management.
ATPI qualified and actively practising.
Strong understanding of residential block management and service charge processes.
Experience managing contractors, maintenance programmes and residential developments.
Knowledge of the Building Safety Act 2022 and Fire Safety Regulations 2022.
Good understanding of health and safety legislation and property compliance.
Excellent communication and customer service skills, with the ability to manage challenging situations.
Strong organisational skills and the ability to manage a varied workload.
Confident using Microsoft Office and property management systems.
Working towards MTPI would be advantageous