Porter

Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charmingand engaging Porterwith a passion for service excellence. You will report to theAssistant Front Office Manager, supporting/working towards providing our guests with memorable experiences of the city.

The Porterwill be responsible for:

• Guest Services: Offers a warm welcome, provides accurate information, assists with luggage, and ensures comfort and safety.
• Checklists & Procedures: Completes checklists as per SOPs, maintains presence at the entrance, and complies with Health & Safety and Hygiene procedures.
• Deliveries & Requests: Manages deliveries, local transport bookings, and handles guest feedback and requests.
• Team Collaboration: Works as part of a team, promotes hotel facili...