Elite Pilates PT - Chiswick Riverside

Elite Pilates PT - Chiswick Riverside

Job Title

Elite Pilates Personal Trainer

Department

Product

Your Manager

Product Manager

Direct Reports (if applicable)

N/A

Your Purpose...

       To change people's lives for the better through wellness by delivering world class member experiences through the Personal Training product as part of Virgin Active's Social Wellness Club.

Key Responsibilities 'A Day in your Work Life'

       Deliver personalised 1:1 comprehensive Pilates sessions tailored to individual member goals and needs

       Lead small-equipment group Pilates classes that motivate and inspire members

       Deliver Virgin Active signature Pilates group classes to a high standard

       Design structured programmes that support progress, performance and long-term movement quality

       Identify movement limitations and integrate corrective strategies into training plans

       Build strong, long-term relationships with members to support retention and referrals

       Translate complex technical concepts into clear, engaging coaching

       Uphold Virgin Active brand standards through professionalism and leadership on the gym floor

       Collaborate with Product Managers and club teams to enhance the Pilates experience

       Support newer instructors and contribute to team development where appropriate

       Continuously develop your knowledge through internal and external learning opportunities

       Actively review performance and engage with feedback to grow your practice

What we need from you

       Hold a recognised Comprehensive Pilates qualification covering all apparatus

       Ideally have experience working within a Comprehensive Pilates studio environment

       Hold a valid DBS check

       Hold public liability insurance

       Demonstrate the ability to coach clients safely and effectively to a high standard

       Be confident working independently and managing your own schedule

       Have excellent interpersonal and communication skills

       Be confident supporting members with different goals, abilities and learning styles

       Be organised and comfortable using booking systems and digital platforms

       Be flexible with working patterns, including evenings, weekends and public holidays where required

       Handle member feedback or concerns professionally and positively

What success looks like (Key Accountabilities and KPIs)

Accountabilities

       Ensure we are delivering world class member experience

       Complete all requisite Virgin Active training

       Being an advocate of Virgin Active business strategy

       Being an advocate for Virgin Active the Social wellness club

       Driving towards our goal of 10% Personal Training penetration KPI

       Consistent delivery of 23+ sessions per week

       10% Personal Training penetration

       Supporting the achievement of club revenue targets each month

90% Gym Experience score in Mystery shop