About the role
Data & Analytics Systems & Operations Analyst
Focus: The acceleration of product and policy launch and the resultant expansion of system dependence in order to deliver scalability requires a dynamic and process‑driven owner to own and optimise the system behaviours necessary to enable customers to license for data. One new product alone can require 100+ license and fee codes, a new license workflow, billing readiness, and diligent UAT testing to support product launch.
Responsibilities
- Process Optimisation: Identify and define how commercial requirements can be translated into smart, low‑friction but high‑impact, operational processes.
- Platform Calibration: Manage the configuration of the licensing and reporting platform, ensuring new product codes and fee changes are implemented without error.
- Reporting Maintenance: Monitor and calibrate the customer reporting interface to capture evolving consumption models (e.g., tracking API usage vs. terminal logins).
- Invoicing Integrity: Audit the data flow between licensing agreements and monthly invoicing to ensure revenue leakage is minimized.
- Business Insights Support: Optimise use of the platform to provide easy access to comprehensive insights on customers and data.
Qualifications
- Undergraduate degree in Finance, Business, Law, Marketing or a related field.
- 2+ years of experience in financial services (preferably financial data), ideally within a business analysis or support function.
- Advanced data visualization skills.
- Content Design & Documentation: Experience with tools like PowerPoint, Canva, or Adobe Acrobat is a major plus.
- Excellent written and verbal communication skills with a talent for simplifying complex concepts.
As an equal‑opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
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