Breakdown Coordinator

£27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced Pension We are currently recruiting for a Breakdown Coordinator to join a busy service operation based in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business. The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field. What's on Offer for the Breakdown Coordinator Starting salary of £27,800p/a Monday to Friday working hours - no weekends Enhanced company pension contribution Employee wellbeing and wellness support programmes Ongoing training and career development Company sick pay scheme Free onsite parking Travel-related benefits Stable, permanent employment with progression opportunities Key Duties of the Breakdown Coordinator Receive and process customer breakdown and repair enquiries Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability Monitor active jobs and provide customers with regular progress updates Maintain accurate records using internal systems and databases Work closely with the Service Manager and UK Service Supervisor to resolve operational issues Adjust engineer schedules and appointments in response to changing priorities Support the wider service department with additional administrative and coordination tasks when required What we're looking for in the breakdown coordinator Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous Strong organisational skills with the ability to manage multiple priorities Excellent communication skills when dealing with customers and colleagues Confident liaising with both internal departments and external clients High attention to detail and accuracy when updating systems and records Previous experience as a breakdown coordinator or similar role If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details