Lead Developer D365

We’re recruiting for a Lead D365 Developer to join a highly collaborative Omnichannel team responsible for Dynamics 365 CRM and Genesys Cloud CX platforms within a large-scale enterprise environment. This is an excellent opportunity for a senior engineer or technical lead who enjoys hands-on development, mentoring teams, and shaping modern cloud-based solutions using Microsoft technologies and Azure services. Hybrid working, x2 days onsite in Bedford. The Role You’ll lead the design and development of enterprise-grade D365 solutions and integrations across a wider Azure-based architecture, working closely with Product Owners, Architects, Developers, and Business Analysts. The environment includes: * Dynamics 365 CRM & Dataverse * Azure Functions, Service Bus & Logic Apps * Azure DevOps CI/CD pipelines * Terraform (IaC) * React front-end components * .NET / C# APIs * Genesys Cloud CX integrations You’ll also help define engineering standards, reusable patterns, DevOps practices, and mentor a small team of developers. Key Responsibilities * Lead development across D365 CRM, Azure integrations, and .NET services * Define engineering standards, CI/CD practices, and reusable solution patterns * Build scalable integrations using Azure Functions, Service Bus, APIs, and Power Platform * Collaborate with Solution Architects on technical and integration design * Support secure-by-design and GDS-aligned engineering approaches * Mentor and coach developers while promoting best practice and knowledge sharing What We’re Looking For * Strong C# /.NET development background * Extensive Dynamics 365 CRM / Dataverse experience * Experience with Power Platform (Power Automate, Power Apps) * Strong Azure integration experience (Functions, APIs, Service Bus, Logic Apps) * Experience with Azure DevOps, CI/CD and Infrastructure as Code * Previous experience leading technical teams or development workstreams Desirable * Genesys Cloud CX or contact centre integration experience * Experience across D365 Customer Service / Sales modules * Public sector or GDS experience Why Apply? * Hybrid working with flexibility * Outstanding pension contribution * 30 days holiday + bank holidays * Large-scale digital transformation programmes * Strong focus on career development and wellbeing * Opportunity to shape modern engineering capability within a nationally important organisation If you’re a passionate Microsoft technology leader looking for a role combining hands-on engineering, architecture, and leadership, we’d love to hear from you. Please send your CV in the first instance and if relevant you will be contacted with full role and company information