Customer Service Representative (Swedish Speaking)

Are you a fluent Swedish speaker with a passion for customer service and a talent for building relationships? We’re looking for a Swedish-Speaking Customer Services Representative to join a busy team in Aldershot, combining customer support, order processing, administration and sales. This is an excellent opportunity for a customer-focused professional who enjoys problem-solving, working with customers and delivering a consistently high standard of service.  What’s on Offer? Salary: £26,500 – £35,800 per annum Location: Aldershot Start date: January 2027 A varied role combining customer service, administration and sales. The opportunity to develop product knowledge and build strong customer relationships.Key Responsibilities Act as a first point of contact for customer enquiries, providing professional and helpful support. Communicate confidently with Swedish-speaking customers, handling enquiries by telephone and email. Process standard and bespoke orders accurately, ensuring customer requirements are met. Advise customers on product suitability and offer alternatives where items are unavailable. Build and maintain strong relationships with customers, sales representatives and internal teams. Handle account queries and customer complaints professionally, ensuring issues are resolved promptly. Identify opportunities to upsell products and secure additional orders. Monitor open orders, coordinate ...