Ocean Import Operations Account Manager

Position: Ocean Import Operations Account Manager Location: Wythenshawe Hours: Mon

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
- Fri 9:00
- 17:30 (Flexible) Working Pattern: Hybrid
- 2 days working from home, 3 days office-based Salary: Up to £35,000 Are you ready to join a logistics business where you're more than just a number? Where your input matters, your voice is heard, and you're part of a company owned by its people? We're hiring an Ocean Import Operations Account Manager to join our thriving, people-first logistics team based in Wythenshawe.

With an employee-owned structure at the heart of our success, we invest in our team, celebrate achievements, and build careers
- not just job titles.

If you're passionate about international trade, thrive in a fast-paced environment, and want to work for a company that genuinely values its people, this could be the role for you.

Key Responsibilities Oversee the full ocean import operations process , from origin through to final delivery Liaise with global offices, agents, shipping lines, and suppliers to ensure smooth shipment coordination Negotiate freight rates to deliver best-value solutions for clients Select appropriate carriers and service options based on customer requirements Provide competitive quotations and monitor market trends Maintain clear and regular communication with clients throughout the shipment lifecycle Ensure accurate documentation to support customs clearance Coordinate delivery schedules with hauliers and transport providers Troubleshoot and resolve delays or shipment issues efficiently Manage invoicing, costs, and margin control accurately Support client visits alongside the sales team to build long-term relationships What We're Looking For Previous experience in ocean import operations within freight forwarding Strong knowledge of end-to-end import processes, including customs procedures Confident in negotiating rates and selecting suitable carriers Excellent communication and customer service skills Highly organised with the ability to manage multiple shipments simultaneously A proactive problem-solver who remains calm under pressure Comfortable working with freight systems and Microsoft Office Why Join Us? Employee-owned business
- when we succeed, you benefit Enhanced benefits package Supportive team culture focused on collaboration and personal growth Regular training and professional development opportunities Modern offices in Wythenshawe with excellent transport links Be part of a business that puts people before profit Ready to take the next step in your logistics career? Apply now and become part of a company where your work genuinely makes a difference.

WR Logistics are the 1 recruitment partner for all vacancies in the logistics industry.

We recruit in the UK & USA for permanent jobs. xwzovoh

WR is acting as an Employment Agency in relation to this vacancy.