Waiter

Join the vibrant team at Charlotte Street Hotel, an integral part of the esteemed Firmdale Hotels group, where we redefine luxury hospitality with our unique blend of style, elegance, and personalised service. We're on the lookout for a dedicated and enthusiastic Waiter who thrives in fast-paced environments and shares our passion for delivering exceptional guest experiences.

Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
As a Waiter with us, you'll be the face of our establishment, engaging with guests, and ensuring their dining experience is nothing short of extraordinary.
Responsibilities:
Greeting and seating guests with warmth and professionalism.
Taking orders accurately and efficiently, while offering knowledgeable recommendations from our exquisite menu.
Delivering meals promptly and courteously, ensuring each dish meets our high standards.
Handling payment transactions swiftly and accurately.
Anticipating and fulfilling guests' needs promptly and with a smile.
What you Need:
Previous experience in a similar hospitality role, demonstrating your understanding of service excellence.
A keen eye for detail, ensuring every aspect of the guest experience is flawless.
A genuine passion for food and beverage, with a desire to share your knowledge and enthusiasm with guests.
Strong organisational and communication skills to thrive in our dynamic team environment.
The ability to collaborate effectively with colleagues to ensure seamless operations.
What We Offer:
An hourly rate of £16.00 - £17.00 per hour inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year Helle Jensen Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure IT List best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades at our website.
If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you! Apply now to join our passionate team and be part of something extraordinary.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. xwzovoh Documentation will be required at interview stage.