Master Vehicle Technician

Master Vehicle Technician

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Location: Bristol Salary: £40,000 £45,000 per annum
We are seeking a highly skilled and experienced Master Vehicle Technician to join our workshop team in Bristol, working across commercial vehicles and Geely. This is a specialist, senior-level role for a fully qualified technician who can consistently deliver work to the highest standard and act as a technical authority within the dealership.
As a Master Technician, you will be regarded as one of the foremost technical experts in the workshop, playing a key role in complex diagnostics, mentoring colleagues, and ensuring an excellent customer experience.
Key Responsibilities
Carry out advanced diagnostics using specialist diagnostic equipment and a systematic approach to fault finding
Accurately identify, diagnose, and repair complex vehicle faults across a range of systems and technologies
Communicate with customers when required to clearly understand and explain vehicle issues
Stay up to date with the latest vehicle technologies and manufacturer repair methods
Ensure all work is completed safely, following health and safety procedures at all times
Road test vehicles and quality-check all completed work to ensure first-time fix standards
Liaise with Service Advisors to provide clear updates on diagnostic findings and repair progress
Complete all required documentation including job cards, PDI forms, service reports, and warranty paperwork in line with dealership standards
Maintain a clean, organised, and safe workshop environment, ensuring proper use of tools and equipment
Support colleagues by providing technical guidance, mentoring, and sharing best practice
Contribute to a strong team culture focused on excellent customer service and continuous improvement
Essential Skills & Experience
Qualified Diagnostic Technician / Master Technician or equivalent senior-level technician experience
NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent)
Minimum of 2 years experience as a qualified vehicle technician (significantly more experience preferred for this senior role)
Strong diagnostic and fault-finding ability on modern vehicles and systems
Experience in customer-facing technical discussions
Ability to coach, mentor, xwzovoh and support other technicians in the workshop
High level of attention to detail and strong organisational skills
Commitment to high standards of workmanship and integrity
Strong communication skills, both technical and non-technical
What We Offer
Competitive salary of £40,000 £45,000 per annum
Opportunity to work with modern vehicle technology and leading automotive brands
Supportive and professional workshop environment
Ongoing training and development opportunities
A key technical leadership role within the dealership
About the Role
This is a pivotal position within our workshop, ensuring a first-time fix culture and helping to deliver outstanding customer satisfaction through expert diagnostics and high-quality repairs.