Temporary Customer Service Representative- London, Part-Time

Temporary Customer Service Representative- London, Weekends

Location: London
Pay: £15.00 per hour + holiday pay accrual
Duration: 3 months with possible extension
Hours: Monday, Tuesday, Thursday, Friday: 8am - 12pm and Saturdays 9am - 1pm

Requirement: Valid DBS certificate
Start: Immediate availability essential

About the Role

We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals. You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.

What You'll Be Doing

• Greeting and assisting customers throughout the application process
• Supporting applicants with completing and checking forms
• Collecting biometric data and required documentation
• Following structured administrative and filing procedures
• Using a computer-based system to guide workflow
• Handling customer queries and complaints with diplomacy and confidence

What We're Looking For

You'll thrive in this role if you have:

• Proven experience in a custom...