Communications Lead
About the role
Communications Workstream Lead - £800 - £1000 – London (Hybrid) – Investment Banking
Overview:
We are seeking an experienced Communications Workstream Lead to support a major, multi-year transformation and client migration programme within a leading global bank. The successful candidate will take ownership of the end-to-end communications strategy across a complex Corporate and Institutional Banking transformation, ensuring customers, internal stakeholders and client-facing teams are fully prepared throughout the migration lifecycle.
Role & Responsibilities:
Own and deliver the communications strategy, roadmap and execution plan across all programme phases and migration waves.
Lead the development of client-facing communications, including migration notices, customer letters, FAQs, briefing packs and supporting materials.
Establish and manage a Communications Control Centre, overseeing messaging, approvals, governance, risks and dependencies.
Define the customer contact strategy, including segmentation, communication scheduling and distribution tracking.
Coordinate internal communications across programme leadership, operations, product, migration and business readiness teams.
Partner closely with Relationship Managers and Coverage teams to ensure consistent client messaging and operational readiness.
Manage senior stakeholder engagement, regulatory approvals and communications aligned to key programme milestones.Key Skills & Experience:
Proven experience leading communications or change workstreams within large-scale banking transformation programmes.
Strong background in Corporate & Institutional Banking, Wholesale Banking, Payments or Transaction Banking.
Experience delivering customer communications throughout complex client migrations, platform transitions or operational change.
Strong understanding of communications governance, regulatory requirements and stakeholder approval processes.
Experience working with senior executives, Relationship Management teams and cross-functional programme stakeholders.This is an excellent opportunity to take ownership of a critical workstream within a high-profile, multi-year banking transformation programme.
Rate & Duration:
£800 - £1000 Per Day
6 Month Contract
London (Hybrid)
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