Network Engineer

Location: Belfast (Onsite) Shift Pattern: 24/7 Shift Rotation (4 days on / 4 days off) Shift Hours: Day shifts (07:0019:00) | Night shifts (19:0007:00) Package: £41,600 Paid Certifications, 25 Days Holiday & Double overtime We are seeking a Network Engineer to join our 24/7 Technology Operations Command Centre.

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

This is a hands-on, shift-based role operating in a fast-paced, high-visibility environment.

You will be responsible for the monitoring, diagnosis, and resolution of network incidents across a diverse, mission-critical customer estate.

Based onsite within our brand-new facility, you will play a key role in ensuring the stability, performance, and availability of complex network and systems environments, working closely with internal engineering teams and third-party suppliers and be: Proactive Monitoring: Monitor network performance, capacity, and availability using enterprise tools (e.g., SolarWinds, PRTG, Juniper MIST).

Incident Management: Diagnose, troubleshoot, and resolve network faults across LAN, WAN, SDWAN, and telecoms services while minimizing service impact.

Lifecycle Tracking: Log, manage, and progress incidents and service requests through their full lifecycle, maintaining accurate updates and detailed documentation.

SLA Adherence: Work within defined Service Level Agreements (SLAs) to ensure timely resolution and high first-time fix rates.

Maintenance & Health Checks: Perform routine network health checks and preventative maintenance activities, deploying patches, firmware updates, and minor configuration changes as required.

Documentation: Produce clear incident reports, detailed shift handovers, and technical documentation.

Escalation: Escalate complex or unresolved issues to senior engineers or external vendors where appropriate.

Stakeholder Communication: Communicate clearly and professionally with customers, suppliers, and internal stakeholders, remaining calm under pressure.

Required Experience Professional Experience: 1 years of experience working as a Network Engineer, IT Engineer or similar within an enterprise or service provider environment.

Troubleshooting: Practical experience in troubleshooting across core routing and switching technologies.

Core Networking: Solid understanding of networking fundamentals including TCP/IP, DNS, LAN/WAN, VLANs, and routing protocols (e.g., BGP, OSPF).

Technical Environment Multi-Vendor Support: Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS).

Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy).

Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous).

Clearance: Must be eligible to obtain UK Security Clearance (SC).

What We Offer Professional Development: Extensive training opportunities to support technical development and certification progression.

Career Growth: Clear pathways for career progression within Network Engineering and wider Technology Operations.

Benefits Package: Competitive annual leave allowance (with the option to purchase additional days) and a company pension scheme. xwzovoh

Culture: A supportive working culture with access to employee networks and flexible benefits.