Retail Supervisor - Soho Home Westbourne Grove (Full Time)

This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Soho Home...

Soho Home is a modern interiors brand designed for relaxed, sociable living. With more than 25 years of design heritage, the range was created to mirror the look and feel of our

Soho Houses

around the world.

The Role…

We are looking to recruit an enthusiastic, organised, sales driven Full Time Lead Interiors Consultant (Supervisor) to assist in leading the team at our Westbourne Grove Soho Home store

members space. The Supervisor will be responsible for assisting the General Manager in the day to day running of the space, managing all aspects in their absence and delivering a seamless, ‘second to none’ customer service experience.

Main Duties…

Supporting the Manager and Assistant Manager by leading the team in their absence.

Lead morning briefs and empowering and driving the team to achieve sales

Responsibility for daily cash up and closure of the store in the absence of the Management team

Leading by example in demonstrating outstanding customer service and impeccable product knowledge on the Soho Home products as well as being an expert in Soho Houses interior design and style

Working alongside the management team to drive sales and KPI’s, accurately reporting data back to relevant teams.

Ensuring daily replenishment is up to date and in line with visual standards.

Delegating tasks to ensure the successful running of the day to day store operations and ensuring the customer is always number one priority

Support monthly stock counts alongside the team

Perform other duties as assigned by their line manager

Requirements...

Proactive

can-do attitude

Previous Retail Supervisor/Senior Sales experience

Good understanding of sales cycle in design/interiors market

Ability to think on their feet to quickly resolve queries and issues

Excellent communication skills at all levels

Accountability and responsible approach

Warm and friendly manner

Confident working within a team and also individually.

Leads by example

Fluent in English both written and verbal

Experience in furniture and international sales is an advantage

Benefits... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Discounts at Soho House globally, as well as Soho Home and Cowshed

Soho House Membership after probation period

Pension Scheme

In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.

Cookhouse

House Tonic: Our Cookhouse

House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Generous Retail Discount

Retail Commission