Customer Service Administrator

Customer Service Administrator

Salary: £27,000

Location: Sittingbourne

Hours: Monday to Thursday, 8:00am - 5:00pm | Friday, 8:00am - 4:00pm

Fully office-based

We are looking for an organised and proactive Customer Service Administrator to join a successful and growing business.

Working within a busy, fast-paced team, you'll play an important role in supporting customer accounts, processing orders and ensuring information is accurate and up to date. This is a varied position, ideal for someone who enjoys a mixture of administration, customer contact and working with different teams across a business.

Some of the things you'll be involved in…

Providing day-to-day administrative support to the sales and account management teams
Processing customer orders accurately and efficiently
Maintaining and updating customer, product and pricing information
Coordinating customer requests and information with internal departments
Supporting projects and new launches, helping to ensure deadlines are met
Monitoring stock availability and communicating updates with relevant teams
Responding to customer queries and providing general administrative support
Building strong working relationships with customers and colleaguesWe're looking for someone who…

Has previous experience within administration, sales support, customer service or account coordination
Is highly organised and confident managing multiple priorities
Has excellent attention to detail and accuracy
Is confident using Microsoft Office, particularly Excel
Has strong written and verbal communication skills
Is comfortable working with data, systems and administrative processes
Has a positive, proactive attitude and is keen to learn
Enjoys working as part of a busy and collaborative teamWhat's in it for you?

£27,000 salary
Supportive and friendly team environment
Opportunities for career development and progressionIf you're an organised and motivated Customer Service Administrator looking for your next opportunity within a busy commercial environment, apply now to be considered!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK