Parts Advisor - Britol

Job title: Parts Advisor
Location: Bristol
Salary: £28,000–£32,000 per annum

We are currently recruiting for an experienced Parts Advisor to join a busy and established parts department based in Lopenhead.
This is an excellent opportunity for someone with parts advising experience within a related sector, such as plant, agricultural machinery, construction equipment, commercial vehicles, HGVs or automotive.

Daily responsibilities:
Dealing with customer enquiries over the telephone, by email and face-to-face.
Identifying and supplying the correct parts for customer requirements.
Advising customers on parts availability, pricing and alternatives.
Processing parts orders, quotations and invoices.
Sourcing parts from manufacturers and external suppliers.
Managing incoming and outgoing stock.
Monitoring stock levels and assisting with stock control.
Supporting service engineers with parts requirements for repairs and maintenance.
Chasing outstanding orders and keeping customers updated on delivery times.
Ensuring parts are correctly identified, recorded and allocated.
Maintaining accurate records using internal parts systems.
Providing excellent customer service and building strong relationships with customers and suppliers.
Experience you will need:
Parts Advising experience within a related sector is essential.
Experience within plant, agricultural machinery, construction equipment, commercial vehicles, HGVs, automotive or a similar technical industry.
Good knowledge of parts identification, ordering and sourcing.
Experience using parts catalogues and computerised parts systems.
Strong customer service and communication skills.
Confident dealing with customers, suppliers and service engineers.
Good organisational skills and the ability to manage multiple enquiries.
A proactive approach with excellent attention to detail.
Ability to work effectively as part of a busy team.
Package:
Monday to Friday, 9:00 AM – 5:00 PM.
£28,000–£32,000 per annum, depending on experience.:
Full-time, permanent position.
Stable working environment.
Opportunity to develop within an established business.
Supportive team environment.
On-the-job training and development.
If this sounds of interest, please contact Celi on (phone number removed) or apply today.
INDCD