x2 Desktop Support Engineer - 2nd Line - Norwich - 1 Month Rolling Contract

Job Description

Learn more about the general tasks related to this opportunity below, as well as required skills.

My Financial Services client based in Norwich have an urgent requirement for x2 Desktop Support Engineer (2nd Line), to join the business on an initial 1 month contract with long term extensions anticipated.

ROLE: -

• Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions.
• Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools.
• Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching.
• Manage and enforce security and group policies within Active Directory, Azure AD, and Okta for identity and access management.
• Oversee and standardize the configuration, deployment, and imaging process for all new hardware.

REQUIRED SKILLS: -

• Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints.
• Proven experience administering and leveraging a major endpoint management tool (SCCM, Intune, or JAMF).
• Deep understanding of enterprise networking protocols, VPNs, and advanced security configurations.
• Expert knowledge of Microsoft 365/Office 365 administration and advanced troubleshooting. xwzovoh

Please submit your most recent CV in application to this role.