Field Motor Engineer Somerset Area

Screened

Posted 3 weeks ago

About the role

Description

Division: Davies UKI
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 – 17:00
About the Role

We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.

You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.

What will your day look like:

Produce accurate, detailed, and high-quality engineering reports
Assess, value, and negotiate vehicle repair costs
Provide fair and accurate vehicle valuations
Negotiate total loss settlements
Apply detailed knowledge of salvage categories
Manage claims through to resolution
Liaise with repairers, customers, and internal teams
Support colleagues and contribute to team success

Knowledge and Abilities:

Essential:
Qualified to IAEA or ATA (VDA) standard

Experience within insurer or independent engineering environment
Strong understanding of claims processes and salvage categorisation
Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
Ability to inspect a wide range of vehicles including:
- Cars
- HGVs
- Agricultural machinery
- Caravans
Excellent negotiation and communication skills
Strong analytical and problem-solving ability
Effective time management and prioritisation skills

Desirable:
AQP qualification

Detail-oriented and structured approach
Confident decision maker and negotiator
Ability to work independently in a fast-paced environment
Strong customer focus with complaint resolution experience
Professional handling of sensitive and confidential information

#INDUKI

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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