Hotel Manager

Beautifully refurbished 12 bedroom hotel in the idyllic village of Dunnet, Scotland, situated 4 miles from the mainland’s most northerly point Dunnet Head.

Job Description

• Exciting opportunity for a hospitality professional to use their passion and enthusiasm to lead a team dedicated to providing a truly warm “Highland” welcome, ensuring guests are treated to the upmost hospitality and care during their visit.
• As the General Manager you will be the ‘face’ of Northern Sands Hotel. You will set the standard – smart and well presented, encouraging your team to follow your example and lead them to success.
• The right candidate will have a natural gift for hospitality who can deliver great bar service, operate a fast pace restaurant with confidence and a smile, while assured in the knowledge that the rooms are of the highest standard.
• Energetic and lively individual who remains calm and organised, with a planned and logical approach to shift management.

Main Responsibilities

Daily/General Duties

• Ensure the smooth operation of all departments throughout the day.
• Reception and Front of House
• Immaculate personal presentation

Key Attributes required

• Supervise, motivate and assist in training of the team.
• End of day reports and cashing up
• Decision making capability
• To ensure that any complaints are minimised and are dealt with professionally.
• Staff management including rota creation
• Strong attention to detail
• Social Media & Promotion Management
• Stock management
• Calm & flexible attitude
• Wedding & Events planning
• Cellar management
• Problem solving mind

Desirable Qualifications & Experience

• Competent IT skills (Previous experience in managing an online booking system and EPOS desirable)
• 5 years experience in a similar role.
• Driving Licence
• Knowledge of licensing laws (preferable personal licence holder)