Office Manager

HAIL Partners is supporting a boutique venture capital firm in central London, who are looking for an Office Manager to join their close-knit, high-performing team. It's a warm, non-hierarchical culture where you'll be given real ownership. The team get on very well and with it being a smaller office, you feel very close to the action.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

About the Role

This is a hands on Office Manager role with a clear scope, covering everything needed to keep a lovely, well run office ticking day to day. You'd own the office and facilities function end to end, be the go-to person for IT (outsourced), and take pride in being a culture carrier for the team. There's also a meaningful HR admin element, working closely with the Head of Finance.

Day to day includes:

• Full day-to-day running of the office, including building management and the relationship with the landlord
• Managing all office contracts and vendors
• Owning IT infrastructure liaison, flagging and resolving issues proactively with the outsourced provider
• Managing the meeting room booking system and standard AV set-up
• Onboarding and offboarding, both for new starters and around the office itself
• Running the HRIS system - holiday tracking, onboarding/offboarding admin, performance review cycle support, and benefits administration (full training provided)
• Basic HR admin, including standard employment contracts
• Reviewing and improving office processes and systems, with a genuine appetite for exploring where AI and automation could help
• Organising quarterly team socials and helping shape a great day-to-day working environment

About You

• At least 2-3 years' experience in a similar Office Manager role, ideally within financial or professional services
• Someone who wants to be genuinely part of the team, not just there to do a job
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• Comfortable in a start-up-style environment where you'll have real autonomy and be trusted to get on with things
• Warm, proactive and detail-oriented, with a natural instinct for making an office a great place to work

Details

• 1 day WFH
• 9am–5.30pm, with lunch paid when in the office
• A genuinely caring, sociable culture - think bike rides, run clubs and quarterly socials
• The opportunity to join a small VC firm at an exciting stage of growth, with a potential office move on the horizon
• Private medical
• Wellbeing allowance
• Plus more