Multi-Unit Duty Manager

About The Role

MULTI-UNIT DUTY MANAGER – EDINBURGH (Burger King, BrewDog, The Pasty Shop & AMT Coffee)

Pay Rate: £13.75 per hour plus an additional £1.50 per hour for hours worked between midnight and 6 a.m., bringing the total rate to £15.25 per hour for those hours.

Hours of operation are from 5:30 am to 1 am, including night shifts. The role requires working flexibly across weekdays, weekends, bank holidays, and public holidays. This is a full‑time (40 hrs) position.

Join our team as a Duty Manager and step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King, and BrewDog in some of the busiest locations across the UK and Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy.

About You

• Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
• You are at least 18 years of age, as required for certain responsibilities and shift work.

About the Duty Manager Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service and serve as the go‑to person for customer and team queries.
• Results‑focused, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy hospitality or retail is ideal; experience with night shifts is a plus.

Benefits

• Discounted meals while on shifts.
• Employee discounts.
• Friends and family discount app.
• Award‑winning training, apprenticeships, and development programs.
• Health and wellbeing support.
• A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.