Quality Document Controller

The Role

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Our client are looking for an organised and detail-focused person to support the day-to-day running of Quality & Technical function within an existing team.
This is a varied administrative and coordination role that involves managing technical information, specifications, supplier documentation and customer requirements across multiple projects and product areas.
The role would suit someone who enjoys structured, desk-based work and is comfortable handling detailed information accurately and efficiently. You may come from a technical, specifications, quality administration or manufacturing background, or have experience working in a highly organised administrative role.
A large part of the role involves keeping information accurate, up to date and well organised, while ensuring requests from customers, suppliers and colleagues are followed through in a timely manner.
You will work closely with colleagues in the UK and overseas, as well as suppliers and customers, becoming a key support contact for technical and quality administration across the business.
There is opportunity for the role to develop further over time as the business continues to grow.
Key Responsibilities
Technical Administration & Documentation
Maintain and update raw material specifications and technical documentation
Complete customer questionnaires, specifications and technical forms
Manage supplier approval documentation and technical records
Ensure supplier certifications and related documents remain current
Maintain organised technical files, trackers and internal records
Support the management of sample tracking and related documentation
Coordinate Certificates of Analysis (CoAs) and other product documentation where required
Liaise with suppliers and laboratories regarding technical information and testing
Customer & Supplier Support
Respond to day-to-day technical requests from customers, the internal team and suppliers
Follow up outstanding documentation and technical queries
Support communication relating to product quality queries and customer requests
Assist with technical administration linked to customer projects and new product activity
Build good working relationships with the internal team, suppliers, customers and third parties
Quality & Team Support
Support the maintenance of quality systems and procedures
Help maintain accurate logs and records relating to suppliers, complaints and technical documentation
Work closely with colleagues across Sales, Logistics, Finance and Operations
Provide administrative support across the wider business where required
Skills & Attributes
We are looking xwzovoh for someone who:
Has excellent attention to detail and takes pride in accuracy
Enjoys working in a structured, process-driven role
Is highly organised and able to manage multiple ongoing tasks
Is comfortable working with detailed information, spreadsheets and documentation
Has good communication and follow-up skills
Works well both independently and as part of a team
Is proactive, curious, reliable and methodical in their approach
Enjoys keeping systems, records and information organised and up to date
Experience & Qualifications
The following would be beneficial, but are not essential:
Experience within manufacturing, technical administration or quality systems
Experience completing specifications or technical questionnaires
A food-related qualification or background in a technical or quality role
Good Microsoft Excel and administrative skills