Scheduler Coordinator

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a

friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards.

We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This is role responsible for the delivery of Developer Services activities, including new connections, service installations, mains laying, mains diversions and associated network infrastructure works.

Want to be a part of it?

What you'll be doing?

The Scheduler plays a key role in the delivery of reactive and planned maintenance activities, coordinating work across operational teams to ensure contractual SLAs and productivity targets are achieved. Responsibilities include managing workloads, optimising geographical routing, proactively addressing scheduling risks, and ensuring operatives have a full day’s work. The role maintains accurate system records, monitors customer appointments, reallocates unattended tasks, and provides regular updates to stakeholders through whereabouts reports and shift handovers. Working closely with internal and external stakeholders, the Scheduler ensures efficient service delivery, regulatory compliance, effective communication, and high standards of customer service.

What you’ll bring

Ability to negotiate and manage stakeholders

Proven IT skills & ability to learn systems required to deliver planned activities

Strong communication skills & ability to communicate at all levels

Knowledge of the Water Industry and working within a regulated industry

Ability to work volumes under pressure

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000’s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

Recommend a friend – get rewarded for introducing people to us!

In addition, this role offers;

25 days annual leave plus bank holidays

Discretionary bonus scheme

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re

responsible

and go further for our people, clients, communities and the planet

We’re

open

and seek new and better ways of exceeding expectations

We’re

together

and as one team; the whole is greater than the sum of the parts

We’re

ambitious

and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note:

Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3 rd

party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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