Restoration Technician - South East London

Job Title: Restoration Technician – South East London Salary: £32,500 per annum Location: South East London (assigned based on postcode coverage) Primary depots: North London / Essex → Dunstable South London / South East / South West → Swanley Role Overview We are seeking experienced and motivated Restoration Technicians to deliver high-quality restoration and mitigation services across both residential and commercial client sites. You will be part of a regional mobile response team, attending allocated jobs within a defined postcode area to ensure efficient travel, rapid response times, and consistent service delivery. This is a field-based role, with daily travel directly to client sites. Working Hours Standard working hours: 08:00 – 16:30 (minimum finish time applies based on job completion) Start and finish directly at client sites No overtime provision included within base salary Regionalised job allocation to reduce unnecessary travel time On-Call Requirement Participation in a 1 in 10 week on-call rota On-call allowance: £30 per weekday £50 per weekend day On-call payment applies regardless of deployment Estimated additional earnings: up to £250 per on-call week Key Responsibilities Attend client sites to assess and carry out restoration works, including water, fire, mould, and related damage Operate restoration equipment safely, efficiently, and in line with training standards Complete accurate and detailed job reports, documentation, and site records Communicate professionally with customers, insurers, and stakeholders where required Maintain company vehicle, equipment, and stock levels to operational standards Ensure full compliance with health & safety regulations and company procedures Work collaboratively with Lead Technicians and wider regional teams to ensure service quality and response times Benefits 28 days holiday (including bank holidays) Company van & fuel card (including personal use) Workplace pension scheme Life assurance Quarterly bonus scheme Eye care support Learning & development opportunities Medical cash plan Employee Assistance Programme (EAP) Annual flu vaccination Mobile assistance allowance Annual pay review On-call earning opportunity