2nd-Line IT Field Engineer: Problem Solver
About the role
Jobtailor in Belfast, United Kingdom, seeks a proactive 2nd Line Support specialist to resolve complex IT issues and maintain high service levels.
You will own problems, investigate root causes, document solutions, and deliver timely resolutions while building strong partnerships with client IT teams.
The role requires ITIL, CompTIA or Microsoft certifications and excellent communication and collaboration skills. Experience in fast-paced environments is preferred.
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