Customer Support Coordinator

Customer Support Coordinator Warrington up to £30,000 DOE. We are recruiting for a Customer Support Coordinator to join a busy and supportive team in Warrington. This is a fantastic opportunity for someone with strong administration, customer service, and SAP experience who thrives in a fast-paced environment. Key Responsibilities * Create and amend pricing offers within SAP * Investigate and resolve invoice queries * Process credit requests and SAP credits * Support monthly team targets and task completion * Respond to pricing queries from customers and internal teams * Process and maintain customer account requests * Maintain communication regarding customer accounts * Complete customer pricing and product spreadsheets * Handle incoming customer calls and enquiries * Manage monthly pricing renewals in SAP * Liaise with suppliers regarding pricing updates * Order products and maintain PO records * Provide reports and pricing information to managers * Request proof of delivery documents for customers Experience/Skills required * Previous experience in customer support, coordination, or administration * SAP experience desirable * Strong communication and organisational skills * Excellent attention to detail * Confident using Microsoft Office, particularly Excel * Able to work effectively in a team environment For further information about this opportunity please call Maddie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you