Technical Benefits Manager

Join ERIKS a Rubix Company Insite Division… Powering Industry from the Inside Out…

If you think you are the right match for the following opportunity, apply after reading the complete description.
At ERIKS a Rubix Company our Insite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly.
We're not engineers on the tools, we're trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers' operations!
If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you'll find your place with us, because we believe diverse perspectives help us build better solutions, together.
Location: Remote, ideally located in East Midlands - will be covering 6 sites
About the Role:
Responsibility for Technical Savings performance and our Technical Savings for a specific customer.
Continuous Improvement: Identifying areas for improvement in processes, products, or services to enhance customer satisfaction and value delivery.
Data driven insight generation to identify savings opportunities.
Influence the focus and prioritization of our Technical resource, Application Engineers, Product Manager or Partner Suppliers, through visibility of contractual targets and performance tracking.
Project Management of all Technical Saving Projects for specific customer meeting our guaranteed commitment.
Responsible for ensuring that ERIKS a Rubix Company's products and services provide maximum value to our customer and stakeholders throughout their lifecycle. This role typically focuses on aligning business services with customer needs and managing the processes that deliver value.
To maintain accurate records in the SCDP of Technical Savings performance, completed projects (inc. customer sign off) and to proactively liaise with the onsite Customer Operations Managers.
Be a key contributor towards the renegotiation and renewal of the contracts, the technical benefits manager will proactively provide information relating to successful projects and/or technical delivery to support the ERIKS Value proposition, ensuring we are positively placed for future renewal or tender activities.
Hours of Work:
08.30 – 17.30 – Mon to Fri
60 Min break
40 hours per week
Key Skills, Experience & Requirements:
You're driven by the thought of delivering customer service excellence onsite with some of the most recognised names in industry.
Understanding and experience in process/manufacturing continuous improvement activities.
In depth knowledge of production site, maintenance processes and practices.
Strong team player with a desire to support the delivery of common business goals.
Self-starter and motivator with a continual drive to improve.
Listens, consults others and communicates proactively and concisely.
Confident and clear communication styles – written, verbal and presentation. xwzovoh
Demonstrates resilience in the face of challenge.