About the role
A for-profit registered provider seeks an experienced housing leader for a hands-on, six-month interim assignment to start ASAP.
The role
Lead housing operations, support the team and oversee a third-party service provider. This is a delivery-focused role, spanning board reporting and day-to-day problem-solving.
* Lead housing services, property, income and tenancy management, including shared ownership.
* Oversee customer service, lettings and rent arrears, applying sound lease knowledge.
* Manage the outsourced provider, including weekly operational meetings.
* Report to the board and maintain clear oversight of delivery.
* Provide visible leadership and practical support in a fast-moving environment.
What you will bring
* Head of Service or Director-level operational experience in social or affordable housing.
* Strong knowledge of shared ownership and the Regulator of Social Housing’s consumer standards.
* Broad housing management expertise, commercial judgement and a customer focus.
* Experience managing outsourced services and working with senior stakeholders and boards.
* A collaborative, values-led approach, constructive challenge and a hands-on style.
* Availability to start promptly and work in Manchester
About this listing
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