About the role
Head of Digital Underwriting Operations
Birmingham (Hybrid)
£90,000 + 25% bonus + exceptional benefits
We’re partnering with a leading global insurer to appoint a senior leader to drive Digital underwriting operations within a fast-growing UK Broker channel.
This is a high-impact role sitting at the centre of digital growth strategy—leading a team, shaping underwriting operations, and delivering real commercial results in an increasingly digitised market.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
The opportunity
You’ll lead a Digital underwriting team, taking ownership of performance, productivity, and operational excellence. Working closely with senior leadership, you’ll play a key role in delivering growth targets, enhancing broker experience, and launching new digital products aligned to a forward-thinking roadmap.
Expect real influence across:
- Digital growth strategy and delivery
- Underwriting and operational optimisation
- Broker experience and service innovation
- Product development and go-to-market execution
- Data-led performance and decision making
What you’ll be doing
- Leading and developing a cross-class Digital underwriting team
- Driving quote, conversion, and GWP growth targets
- Streamlining underwriting and operational processes through technology
- Partnering with Broker Distribution and senior stakeholders to deliver strategy
- Enhancing digital trading, broker journeys, and service delivery
- Supporting product launches aligned to digital roadmap
- Using data and MI to drive performance and continuous improvement
What we’re looking for
- Strong background in commercial insurance underwriting or trading
- Proven leadership experience within a broker or digital environment
- Track record of delivering growth and operational performance
- Confident using data to drive decisions and improve outcomes
- Strong stakeholder management and commercial mindset
- Experience working in or alongside digital insurance platforms
Why this role? xwzovoh
This isn’t just another leadership role — it’s a chance to shape a key part of a business investing heavily in digital capability through to 2030. You’ll have visibility, influence, and the backing of a global insurer known for doing things differently.
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