End User Computing Engineer: IT Service & Support Pro

Scottish Government

Screened

City of Edinburgh, Scotland

Posted 1 week ago

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About the role

Scottish Government in Edinburgh is seeking an End User Computing Engineer to join the IT Service Management team. You will work on ensuring service availability, asset accuracy, and effective incident handling, with a focus on user support and change control.

The role covers ITIL-aligned processes across SLA management, incident, problem, and asset management, plus testing and stakeholder engagement to translate user needs into improved IT services.

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