Account Manager - Managed Service Contracts

We are partnering with a global health leader in diagnostics and healthcare technology to recruit an experienced Account Manager – Managed Service Contracts coveringBucks–Oxford–Berks region. This is a fantastic opportunity for a commercially driven professional with strong experience in diagnostics, pathology, and NHS accounts to manage complex contracts and drive value across a strategic region.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

With millions of diagnostic tests processed daily, this organisation plays a critical role in enabling smarter clinical decision-making and improved patient outcomes.

Key Responsibilities:

• Manage day-to-day operations of Managed Service Contracts and supplier sub-contracts
• Support NHS customer supply chain requirements across multiple sites
• Drive cost savings and value optimisation across third-party suppliers
• Lead and coordinate tenders, contract extensions, and renewals
• Conduct mini-tenders and manage supplier pricing submissions
• Track supplier performance (financial & operational KPIs)
• Maintain and update customer and supplier contracts
• Collaborate cross-functionally with Sales, Tender, Service & Implementation teams
• Attend and lead customer contract review meetings

Ideal Candidate will have:

• Proven experience in diagnostics / IVD / laboratory environment (haematology, pathology, molecular diagnostics)
• Strong understanding of Managed Service Contracts
• Experience working with NHS customers and complex xwzovoh tender processes
• Background in procurement, contract management, or supply chain
• Demonstrated success in high-value negotiations and stakeholder management
• Highly organised with strong attention to detail and contract governance
• Biomedical Science background or CIPS qualification advantageous

This role gives you the opportunity to work in a market-leading diagnostics organisation at the forefront of healthcare innovation and play a key role in delivering complex NHS diagnostic solutions.