Luxury Retail Travel Manager

An exciting opportunity has arisen for an experienced Travel Branch Manager to join a leading luxury tailor-made Travel Company as they launch a brand-new retail operation in Cambridge. This is a fantastic opportunity to be part of an exciting new venture, leading a team of Travel Experts specialising in creating exceptional, bespoke holidays worldwide. We're looking for a commercially driven Manager with a passion for luxury travel, strong sales experience and the ability to motivate and develop a successful team. A competitive salary and excellent benefits package are available, including private medical insurance, generous annual leave and discounted luxury holidays.

JOB DESCRIPTION:

• Take responsibility for the overall performance of the store, driving sales, conversion and profitability.
• Lead, coach and motivate a team of Travel Experts and an Assistant Manager.
• Create a proactive sales culture, ensuring exceptional customer service and consistently achieving sales targets.
• Remain hands-on with sales, assisting clients with luxury tailor-made holiday enquiries and bookings.
• Develop local business through marketing initiatives, events, networking and partnerships.
• Build long-term customer relationships, encouraging repeat business and referrals.
• Oversee daily store operations, including staff rotas, performance reviews and team ...