Senior Claims Manager

We’re exclusively partnering with a growing, forward-thinking insurance brokerage that is looking for an experienced Senior Claims Manager to take full control of their claims function.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

If you’re ready to step into a role where your decisions genuinely matter — keep reading.

Why This Role Stands Out

* Full ownership of the claims function

* Leadership responsibility across Commercial, Agricultural & Personal Lines

* Genuine influence over processes and service standards

* A business that values expertise and initiative

* Clear opportunity for progression

You’ll manage the entire claims lifecycle — from first notification through to settlement, ensuring claims are handled efficiently, accurately, and with exceptional client care.

What You’ll Be Doing

* Overseeing all claims across Commercial, Agricultural & Personal Lines

* Acting as the key point of contact for clients, insurers, and loss adjusters

* Driving claims forward and proactively chasing outstanding settlements

* Supervising and supporting Claims Handlers

* Reviewing claims for compliance, accuracy, and best outcomes

* Improving processes to increase efficiency and service quality

* Resolving complex cases and negotiating satisfactory settlements

* Ensuring payments are processed promptly and correctly

What We’re Looking For

* 5+ years’ experience within a Claims role

* 2+ years in a Senior or supervisory capacity

* Strong leadership and decision-making ability

* Excellent organisational and problem-solving skills

* Confident communicator with insurers and stakeholders

* Acturis experience (highly desirable)

* High attention to detail and ability to manage multiple priorities

What’s On Offer

* £30,000 – £35,000 per annum (depending on experience)

* 25 days holiday + bank holidays (increasing with service)

* Company Pension

* Company Health Plan (after 1 year)

* Ongoing training & career progression

* Free parking

Ready to step into a role where you’ll truly lead the claims function? xwzovoh

Apply today for a confidential discussion. We’re shortlisting immediately — don’t miss out